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Order Processing: 
Almost all orders are processed and sent the same day whenever possible, and normally no later than 24-48 hours. If we expect any delays we will contact you with details.

Use of Cookies:
The shopping cart system on this website uses cookies to function and allow you to place an order. Without cookies, the shopping cart will not work, so please ensure that cookies are allowed for this website.

The cookies created by this website are only used to allow the shopping cart system to work, and are not used for any other purpose. None of our other pages on this website creates or uses cookies.

Software Compatibility/Support:
When placing an order for any Linux / BSD (or similar) CD-R/DVD-R distributions from us, please note that there are certain things you need to be aware of (i.e. hardware requirements, compatibility, software support, etc.) prior to ordering. Therefore, please ensure that you read our FAQs page for details.

Payment: 
We accept the following methods of payment: Visa, Electron, MasterCard, Maestro, American Express, PayPal and Bank Transfer. Credit/debit card payments are processed securely by PayPal. No PayPal account needed.

Postal Cost:
A £1.00 post & packing charge is applied to all orders for delivery within the United Kingdom, and a post and packing charge of £3.50 for delivery outside of the United Kingdom.

Delivery: 
Orders are sent by Royal Mail 1st class delivery within the UK (1-2 day delivery), and Airmail for delivery outside of the UK (please allow 3-7 days for Airmail delivery). 

Contacting Us:
 - Email: To send us email please visit our contact us page.
 - Fax: 0870 321 1580 (within UK) or +44 870 321 1580 (outside UK).

Please email us with any problems or questions you may have for a prompt reply.

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